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Wednesday, October 22 • 2:00pm - 3:00pm
Medallia ALMOST FULL

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Session Description: How can companies succeed in a customer-centric world? At the core, it’s about having a growth mindset in everything they do. Join James Allworth, Director of Strategy and co-author of How Will You Measure Your Life?, and Corey Barker, Director of Growth & Development, for a discussion about how Medallia’s people, culture, product, and customers reflect the growth mindset necessary to continuously improve, differentiate, and win. James and Corey will facilitate a discussion about how an emphasis on growth mindset: 1) Helps Medallians learn, improve, and team to solve problems, 2) Helps our customers rethink how they design experiences for their customers, and 3) Will be key to “wiring” enterprises with customer-centricity for years to come

Presenters
JA

James Allworth/Corey Barker

Director of Strategy/Director of Growth & Development, Medallia

Host Companies


Wednesday October 22, 2014 2:00pm - 3:00pm
Medallia 395 Page Mill Road, Palo Alto, CA, 94306
  • Company Description Think about the last interaction you had with a company. Was it a good one? Could it have been better? These questions sound obvious, but most organizations don't know whether your experience was amazing or insignificant. Medallia® is the Customer Experience Management company trusted by hundreds of the world's leading brands, including Four Seasons, GE, Macy’s, Marriott International, Nordstrom, Sephora, Shell, The LEGO Group, and Zurich Insurance. Medallia’s cloud-based platform enables companies to capture customer feedback, analyze it in real time, and deliver insights and action everywhere—from the C-suite to the frontline—so companies can create experiences customers love.